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Leadership

At the heart of our success lies a leadership team driven by innovation, integrity, and a shared commitment to excellence. Our executives are industry veterans with diverse backgrounds and experiences, united by a common goal: to shape the future of telecommunications. Our success stems from a leadership team committed to innovation, integrity, and excellence.

Passionate Professionals Committed to Innovation

Collaboration
Innovation
Integrity
Excellence

At Alliance Telecom, we believe that exceptional service starts with exceptional people. Our diverse team of industry experts is dedicated to delivering innovative solutions that redefine roaming and telecom services. With a shared passion for technology and customer satisfaction, we collaborate seamlessly to meet the dynamic needs of our clients around the globe.

Careers at Alliance
Meet Our Leadership Team

Alliance Telecom Leadership

Our team of dedicated professionals brings together a wealth of knowledge and diverse perspectives, all aimed at enhancing the roaming and telecom experience for our clients.

Micheal Christendom

Chief Executive Officer (CEO)

Johnathan Reed

Chief Financial Officer (CFO)

Amira Nasr

Chief Human Resources Officer (CHRO)

David Attwood

Chief Operations Officer (COO)

Elena Jones

Chief Marketing Officer (CMO)

Michael Torres

Chief Technology Officer (CTO)
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Marketing

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Contact With Us!

2220 Plymouth Rd #302, Hopkins, Minnesota(MN), 55305

Call us: (234) 109-6666

Mail: support@alliancetelecomservices.com

Mon – Sat: 8.00am – 18.00pm / Holiday : Closed

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Micheal Christendom

Chief Executive Officer (CEO)

Biography

Micheal Christendom is a visionary leader in the telecommunications sector, bringing over two decades of transformative experience to his role as CEO. His career has spanned influential positions at Tata Communications and Syniverse, where he redefined operational strategies and enhanced service delivery. Micheal’s leadership style prioritizes agility and collaboration, underscoring his commitment to customer satisfaction and innovation.

He earned his MBA from Harvard Business School and holds a B.S. in Telecommunications Engineering from the University of California, Berkeley. At Tata Communications, he spearheaded a digital transformation initiative that integrated advanced technologies, achieving a remarkable 35% improvement in operational efficiency. During his tenure at Syniverse, Micheal successfully oversaw global market expansions, entering key emerging markets in Asia and Africa, which led to a significant revenue increase.

Achievement

Micheal’s accolades include the prestigious “Telecom Innovator of the Year” award in 2012 for his efforts in promoting sustainable practices within the industry. He firmly believes that the future of telecommunications hinges on leveraging technology to create seamless user experiences. By fostering a culture where innovation thrives, he encourages his team to challenge conventional norms and explore new possibilities.

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Johnathan Reed

Chief Financial Officer (CFO)
Alliance Telecom

Biography

Johnathan Reed is a strategic financial leader with over 15 years of expertise in corporate finance and risk management within the telecom industry. His previous role as CFO at Arelion has endowed his with a robust understanding of the intricate financial landscapes that shape complex telecommunications operations. Sophia holds an M.S. in Finance from Columbia University and a B.A. in Economics from the University of Toronto.

Achievement

During his tenure at Arelion, Johnathan developed and executed a comprehensive financial restructuring plan that optimized cost efficiency and reduced overhead by 20%. Before this, he worked at KPMG, whise he provided consulting services to telecom clients, enhancing their financial strategies and operational frameworks. His leadership during a significant merger ensured a smooth integration process, maintaining stakeholder confidence and solidifying the company’s market position.

Johnathan’s implementation of a new financial forecasting model dramatically improved accuracy by 40%, enabling more effective strategic planning. He is passionate about transparency and accountability in financial practices, believing in the importance of aligning financial strategies with corporate objectives to ensure long-term sustainability and growth.

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Michael Torres

Chief Technology Officer (CTO)
Alliance Telecom

Biography

Michael Torres is a technology innovator with a profound understanding of telecommunications systems and digital infrastructure, boasting over 18 years of experience in the field. His leadership at Comfone has focused on developing cutting-edge network solutions, making significant contributions to the evolution of the telecom landscape. Michael earned his M.S. in Computer Science from the Massachusetts Institute of Technology and holds a B.S. in Electrical Engineering from Stanford University.

At Comfone, he directed the implementation of next-generation network solutions, which substantially reduced latency and enhanced overall user experience. Michael’s prior work at Nokia on the development of 4G and 5G technologies allowed him to contribute to industry standards, positioning him as a thought leader in technology innovation.

Achievement

His key achievements include launching a 5G network that became one of the fastest-growing services in the region, garnering international recognition for its impact. Additionally, Michael developed a comprehensive cybersecurity framework that significantly reduced data breaches by 60%. He advocates for a forward-thinking approach to technology, emphasizing the need for adaptability and continuous improvement in a rapidly changing industry.

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Elena Jones

Chief Marketing Officer (CMO)
Alliance Telecom

Biography

Elena Jones is a seasoned marketing strategist with extensive experience in brand development and customer engagement in the telecom sector. With over 12 years of experience, she has successfully transformed marketing strategies at Syniverse, focusing on integrating digital transformation and data-driven decision-making. Elena holds an M.A. in Marketing from New York University and a B.A. in Communications from the University of Southern California.

While at Syniverse, she revamped the digital marketing strategy, incorporating advanced analytics to enhance targeted outreach and achieving a 50% increase in campaign effectiveness. Previously at Verizon, she led branding initiatives that solidified the company’s position as a leader in customer satisfaction.

Achievement

Elena orchestrated a multi-channel marketing campaign that resulted in a 60% increase in lead generation, significantly boosting brand awareness across key demographics. Her establishment of a content marketing strategy positioned the company as a thought leader in the telecom space. Elena is passionate about the power of authentic storytelling and data insights, which she believes are essential for connecting with customers and fostering brand loyalty.

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David Attwood

Chief Operations Officer (COO)
Alliance Telecom

Biography

David Attwood is a seasoned operations executive with more than 16 years of experience in optimizing processes within the telecom industry. His previous roles at Arelion and Comfone have provided him with deep insights into operational efficiencies and customer service excellence. David holds an MBA from INSEAD and a B.S. in Industrial Engineering from the Georgia Institute of Technology.

At Arelion, he enhanced supply chain processes, achieving a 25% reduction in operational costs while improving service delivery timelines. His work at Comfone included implementing an automated system for customer service management, which resulted in a remarkable 40% improvement in response times.

Achievement

David’s initiatives streamlined operations, leading to a 35% increase in overall efficiency across various departments. He played a crucial role in the company’s transition to remote operations during the pandemic, ensuring service continuity while prioritizing employee safety. David is a strong advocate for a customer-first approach in operations, believing that operational excellence is the key to delivering unparalleled service and fostering lasting customer relationships.

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Amira Nasr

Chief Human Resources Officer (CHRO)
Alliance Telecom

Biography

Amira Nasr is a dynamic HR leader with over 14 years of experience in talent management, organizational development, and employee engagement in the telecom sector. Her tenure at Tata Communications has shaped her philosophy on building diverse and inclusive workplaces. Amira earned an M.A. in Organizational Psychology from the University of Michigan and a B.A. in Human Resource Management from the University of Illinois.

At Tata Communications, she developed a comprehensive talent management strategy that significantly reduced turnover rates and increased employee satisfaction. Her work at Accenture involved leading HR consulting projects, optimizing organizational structures for various telecom clients.

Achievement

Amira initiated a diversity and inclusion program that improved representation of underrepresented groups within the company by 30%, earning the organization multiple industry awards for excellence in workplace diversity. She also launched an employee development initiative that increased participation in training programs by 50%, leading to enhanced career progression opportunities. Amira believes that a company’s greatest asset is its people and is dedicated to creating a culture of empowerment and continuous learning that drives both employee satisfaction and organizational success.